Event Mobile Tyres - 08702 407 787
Mobile Tyre Fitting Service - We Come To You

How Mobile Tyre Fitting Works

To help clarify how things work when it comes to Mobile Tyre Fitting we have put together a brief description of the whole process below.

1. What You Need Before You Start - Tyre Size and Locking Wheel Nuts
2. The Quotation Process
3. The Booking Process
4. The Payment Process
5. If Your Circumstances Change Once You Have Booked
6. What Happens On The Day Of Fitting
7. When We Arrive To Carry Out The Tyre Replacement
8. Once We Leave

What You Need Before You Start - Tyre Size and Locking Wheel Nuts

The Tyre Size

One of the first things you need to know before you can order replacement tyres is your tyre size. Some vehicles have a different tyre size on the front to the tyre size on the back so it is always a good idea to check a front and a back wheel. Without any doubt, there is no guaranteed way of knowing what size tyres are on your car without physically looking at the tyre itself. Looking in your handbook or on certain websites that claim to be able to tell you your tyre size is not an accurate way of finding your tyre size.

If you guess your tyre size or take the information from a handbook, website or identical car and we arrive with the wrong tyres as a result, then a call out charge of £49.00 may be applicable to cover our time and costs.

Many of today's cars, especially those with alloy wheels, come with security bolts on the wheels often referred to as locking wheel nuts/bolts. The job of this device is to prevent a cars wheels from being stolen. As a result, without the adapter, we can not remove your wheels to replace your tyres. It is easy to tell if your vehicle have security bolts fitted as one of the wheel nuts or studs will be different to the rest. Please make sure that the security bolt adapter (the bit used to remove the security bolts) is available when we arrive to fit you tyres. This adaptor is often located in the glove box or boot of your vehicle.

If we arrive to fit your tyres and are unable to do so because of a missing security bolt adapter then a call out charge of £49.00 may be applicable to cover our time and costs.

The Quotation Process

You can get a tyre quotation online through our Quotation Page or you can call our team directly on 08702 407 787 if you prefer to speak to someone or need some expert advise. All quotations from Event Mobile Tyres are fully inclusive of a New Tyre, New Rubber Valve, Electronic Wheel Balancing, Old Tyre Casing Disposal, VAT @ 17.5% and Mobile Tyre Fitting at a location of your choice - Home or Work.

Please be aware that our prices are automatically updated at midnight on a daily basis.

If you are happy with the price then you can book your tyre replacement up to 30 days in advance. If you wish to make a booking more than 30 days in the future then please call us on 08702 407 787

Note: We have a minimum job value of £85.00 (£150.00 in Central London). If your order is less than our minimum job value then a surcharge will be applicable for the difference.

Example:     Your Order Value: £76.50     Minimum Job Value: £85.00     Surcharge: £8.50     =     TOTAL COST: £85.00

The Booking Process

Once you have a quotation and are happy to proceed then you need to book your tyre requirements with us. Bookings can be made online or by calling 08702 407 787. When you book online you will receive an email confirming receipt of your booking. A second email will follow which will confirm your booking. If we have any problems then one of our team will contact you to verbally discuss these issues with you. Bookings made outside of our normal Opening Hours will be processed at the start of the next working day.

The Payment Process

We accept payment at the time of fitting by Debit card or Credit card. Cards that carry the following logos are accepted:

Note: We do not accept American Express or Cheques of any description. Payment may be made using cash although this is not our prefered method of payment.

If Your Circumstances Change Once You Have Booked

We understand that circumstances do change and even the best planning does not cater for all eventualities. If for whatever reason the date or time you have booked becomes a problem then all we ask is that you let us know as soon as possible. This will allow us to assign your booking to another customer in the case that we have to reschedule you for another day. The best way to do this is by phone during normal Opening Hours or through the Contact Us page during closed hours.

Our emails are often monitored during closed hours so an email at 20:00 is better than a call at 08:00 the following morning.

What Happens On The Day Of Fitting

On the day of fitment you will receive a call from your appointed tyre technician advising you of an expected time of arrival. This will usually happen by around 10:30am. If requested at the time of booking you will also get a call from the technician when he is on route to you or at a company reception etc.

If you have booked a specific afternoon or timed appointment it may not always be possible to advise an expected time of arrival by 10:30. In these cases the technician will call when he knows an accurate time of arrival or when he is on route to you.

When We Arrive To Carry Out The Tyre Replacement

Our state of the art Mobile Tyre Fitting vehicles provide all the power, air, jacks and any other equipment we need to replace your tyres safely and quickly. The technician will advise you on arrival if you need to move the vehicle to a safer location if it is parked on a steep hill or main road etc.

When we lift your wheels off the floor, where possible, we use "Air Jacks". We use these specific jacks for a number of reasons, one of which is to protect the surface below such as your driveway. These "Air Jacks" have a flat base which distributes the weight when used to lift your car. As the weight is distributed evenly you do not get cracked flags or impressions left in tarmac on hot days.

You are more than welcome to observe the technician as your tyres are replaced, ask any questions that you may have or you can simply carry on with what you were doing and the technician will inform you when the work is completed. Once complete the tyre technician will ask you to sign the paperwork and will leave a copy with you.

Once We Leave

Once you have had your tyres replaced and we have driven away it does not end there. Your new tyres are covered by a 12 month manufacturers defect guarantee. This guarantee does not cover punctures, accidental damage or any other damage that is not a defect in the tyres construction. The best thing to do if you have any problems at all with your tyres or any of the work we have done for you is to Contact Us to discuss your issues.

Please also feel free to add an honest opinion of the service provided in our Testimonials